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How to cancel Basic-Fit

MediumAbout 10 minutesChecked against published steps 2 September 2026

Opens Basic-Fit's own cancellation page. You will need to be signed in to your Basic-Fit account.

Cancelling Basic-Fit

About 10 minutes · Medium

  1. Sign in to My Basic-Fit, or use the orange kiosk in any club

    Basic-Fit says cancelling either way is free of charge.

  2. Cancel the membership there

    It can also be done on the website, in the app, by post, or by email to customer service with your name, membership number and reference club.

  3. Count the four weeks

    The notice period is four weeks, and the direct debit keeps running until it is over.

  4. Keep the confirmation and check the last payment date

Notice period
At least 30 days before your renewal date. Four weeks. On a one-year contract the cancellation must land at the latest four weeks before the term ends, or it extends automatically.
How you will know it worked
Confirmation email.
What happens after you cancel
The four weeks are the whole thing, and the date they are counted from is what catches people. On a ONE-YEAR contract you have to cancel at the latest FOUR WEEKS BEFORE the term ends. Miss that and the agreement extends automatically for an indefinite period — at which point you can leave whenever you like, still on four weeks' notice, but you have bought yourself extra months you did not intend to. The direct debit does not stop when you cancel. It stops when the notice period or the minimum term is over, so seeing another payment leave your account afterwards is expected rather than a mistake. Cancelling through My Basic-Fit or the orange kiosk in a club is free. If you are not leaving for good, ask about freezing instead.
How we checked
Checked against Basic-Fit's published instructions on 2 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.

What else are you paying for?

Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.