How to cancel Constant Contact
HardAbout 25 minutesChecked against published steps 3 September 2026
Opens Constant Contact's own cancellation page. You will need to be signed in to your Constant Contact account.
Cancelling Constant Contact
About 25 minutes · Hard
Export your contact list and your consent records
Download the reporting you need to keep
Sign in and open your billing settings
Cancel the plan, and confirm auto-renewal is off
Replace any signup form on your website
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- Export the contact list, the tags and the consent records first — they are the asset, and consent evidence is what makes the list usable in another tool under GDPR or CAN-SPAM. Download the campaign reporting too, because open and click history goes with the account. Signup forms embedded on your website keep appearing after you cancel and quietly collect nothing. Take them down or repoint them as part of leaving. Scheduled campaigns do not send. Constant Contact bills by contact count and by month; prepaid periods run to their end and the unused part is not refunded. Check explicitly that AUTO-RENEWAL shows as off rather than assuming that cancelling handled it — that is the step people skip, and it is the one that generates the surprise charge.
- How we checked
- Checked against Constant Contact's published instructions on 3 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.