How to cancel Klaviyo
HardAbout 30 minutesChecked against published steps 3 September 2026
Opens Klaviyo's own cancellation page. You will need to be signed in to your Klaviyo account.
Cancelling Klaviyo
About 30 minutes · Hard
Export profiles, lists, segments and consent records
Note which flows are live and what they send
Check your store integration — cancelling does not disconnect it
Sign in and open Settings, then Billing, and cancel or downgrade
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- FLOWS ARE THE MONEY, and they stop. Abandoned-cart, browse-abandonment, post-purchase and win-back flows are usually a large share of an online shop's email revenue, and when the plan lapses they stop firing without any announcement. If you are cancelling, know what you are switching off and decide what replaces it. Export profiles, lists, segments and — critically — the CONSENT AND SUBSCRIPTION STATUS for each contact. Who opted in, when, and to what is what lets you legally mail the same people from another tool. Purchase history synced from your shop is rebuildable from the shop; consent history is not. Klaviyo prices by active profiles and by sends, so pruning unengaged profiles is a genuine alternative to leaving. Klaviyo has a free tier, so downgrading keeps the account and the data rather than ending it. The integration with your shop keeps running until you disconnect it at the shop end.
- How we checked
- Checked against Klaviyo's published instructions on 3 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.