How to cancel Max
Opens Max's own cancellation page. You will need to be signed in to your Max account.
How are you billed?
Max can be cancelled direct, Apple, Google Play, Amazon and Roku — and the steps are completely different. Check the last charge on your statement if you are not sure.
Cancelling Max directly
About 5 minutes · Medium
Sign in at max.com
Open Settings, then Subscription
Select Cancel Subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep watching to the end of the period you have paid for. Max does not prorate, so cancelling on the second day of a month costs exactly what cancelling on the thirtieth does. Your profile and watchlist survive for months, so coming back later resumes rather than restarts. One thing to check first: if you subscribed through a TV provider, Roku, Amazon or an app store rather than through Max itself, cancelling here will not stop that bill — cancel where the money actually leaves.
- How we checked
- Checked against Max's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Max through Apple
About 3 minutes · Easy
Open Settings on your iPhone or iPad, then tap your name
On the web, go to apps.apple.com/account/subscriptions
Tap Subscriptions
Select the subscription, then Cancel Subscription
- Notice period
- At least 1 day before your renewal date. Apple requires cancellation at least 24 hours before the renewal date.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for — Apple does not refund the unused part, and cancelling early does not end it sooner. The subscription disappears from your Apple subscriptions list on that date. Two things this does not do: it does not close your account with the service, so anything stored there stays where it is, and it does not get you a refund. Refunds for Apple-billed subscriptions are asked for at reportaproblem.apple.com, not from the merchant, who genuinely cannot issue one.
- How we checked
- Checked against Max's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Max through Google Play
About 3 minutes · Easy
Open the Play Store, tap your profile, then Payments & subscriptions
Tap Subscriptions and select the app
Tap Cancel subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for. Google Play does not refund the remainder, and the subscription shows as cancelled with its end date until then. Cancelling here stops Google charging you; it does not close your account with the service or delete anything in it. A refund, if you want one, is requested through Google Play — and only within a short window, after which Google sends you to the developer.
- How we checked
- Checked against Max's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Max through Amazon
About 5 minutes · Medium
Open Your Memberships & Subscriptions on Amazon
Find the subscription and select Manage subscription
Choose to end the subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- Access runs to the end of the current billing period and Amazon shows you that date when you confirm — write it down, because it is the day to check your statement. Nothing is refunded for the unused part. This ends the subscription only: your Amazon account, and your account with the service itself, are both untouched.
- How we checked
- Checked against Max's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Max through Roku
About 5 minutes · Medium
Sign in at my.roku.com
Open Manage your subscriptions
Select the channel, then Cancel subscription
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- The channel keeps working until the end of the period you have paid for, then stops billing. Roku does not refund the remainder. The channel stays installed on your device and your account with the service still exists — cancelling the Roku subscription only ends Roku's side of the payment.
- How we checked
- Checked against Max's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.