How to cancel Microsoft 365
Opens Microsoft 365's own cancellation page. You will need to be signed in to your Microsoft 365 account.
How are you billed?
Microsoft 365 can be cancelled direct, Apple, Google Play and Microsoft — and the steps are completely different. Check the last charge on your statement if you are not sure.
Cancelling Microsoft 365 directly
About 6 minutes · Medium
Sign in at account.microsoft.com
Open Services & subscriptions
Select Manage next to Microsoft 365
Choose Cancel subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- The storage is the part that hurts. When the subscription ends your cloud allowance drops to 5 GB across OneDrive and Outlook.com attachments, and if you are above it you can still view, share and download everything but cannot upload, edit or sync anything new — and Outlook.com can stop sending and receiving. Leave it over the limit for more than three months and the OneDrive account is frozen. The desktop Office apps stop being usable for editing, but the documents themselves are not held hostage: the same files open and edit for free in the web versions of Word and Excel. Get under 5 GB, and pull down anything you would want offline, before the date.
- How we checked
- Checked against Microsoft 365's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Microsoft 365 through Apple
About 3 minutes · Easy
Open Settings on your iPhone or iPad, then tap your name
On the web, go to apps.apple.com/account/subscriptions
Tap Subscriptions
Select the subscription, then Cancel Subscription
- Notice period
- At least 1 day before your renewal date. Apple requires cancellation at least 24 hours before the renewal date.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for — Apple does not refund the unused part, and cancelling early does not end it sooner. The subscription disappears from your Apple subscriptions list on that date. Two things this does not do: it does not close your account with the service, so anything stored there stays where it is, and it does not get you a refund. Refunds for Apple-billed subscriptions are asked for at reportaproblem.apple.com, not from the merchant, who genuinely cannot issue one.
- How we checked
- Checked against Microsoft 365's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Microsoft 365 through Google Play
About 3 minutes · Easy
Open the Play Store, tap your profile, then Payments & subscriptions
Tap Subscriptions and select the app
Tap Cancel subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for. Google Play does not refund the remainder, and the subscription shows as cancelled with its end date until then. Cancelling here stops Google charging you; it does not close your account with the service or delete anything in it. A refund, if you want one, is requested through Google Play — and only within a short window, after which Google sends you to the developer.
- How we checked
- Checked against Microsoft 365's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Microsoft 365 through Microsoft / Xbox
About 5 minutes · Medium
Sign in at account.microsoft.com
Open Services & subscriptions
Select Manage, then Cancel subscription
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- This is cancelled in your Microsoft account rather than with the service itself, and Microsoft offers two different endings that are easy to confuse. Turning off recurring billing leaves the subscription running to the end of the period you have already paid for and simply stops the next charge. Cancelling outright can end it there and then, and for some subscriptions Microsoft returns the unused part of what you paid — which is worth knowing, because it is the opposite of how Apple and Google handle the same situation. Which of the two you are offered depends on the subscription and how recently you were charged, so read the screen rather than assuming. Neither closes your Microsoft account or removes anything you bought outright; only the subscription ends. If the service stored files for you, check what happens to them before you confirm — storage that came with the subscription goes away with it.
- How we checked
- Checked against Microsoft 365's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.