How to cancel Noom
Opens Noom's own cancellation page. You will need to be signed in to your Noom account.
How are you billed?
Noom can be cancelled direct, Apple and Google Play — and the steps are completely different. Check the last charge on your statement if you are not sure.
Cancelling Noom directly
About 12 minutes · Hard
Open the app, then Settings
Select Manage subscription
Start the support chat and request cancellation
Keep the chat confirmation
- Notice period
- None — cancelling takes effect straight away. Cancellation is generally handled through in-app support chat rather than a settings toggle.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- Cancelling does not cut you off: Noom is explicit that the subscription stays active and full-featured until the end of the current billing cycle even if you cancel mid-cycle. The mistake Noom itself warns about is the one that costs money — DELETING THE APP DOES NOT CANCEL ANYTHING. Uninstalling leaves the subscription running and the charges arriving. It has to be cancelled in the app under Settings, then Manage Subscription, or on the web through the Subscription Portal, or in the app store if that is who is billing you. Refunds are narrow and time-boxed: for Noom Weight, an initial subscription or add-on charge may be refundable if you ask within 14 DAYS of the purchase, through the chat button or the contact form. After that, no. Noom Med is a separate programme with its own subscription; stopping one does not stop the other.
- How we checked
- Checked against Noom's published instructions on 2 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Noom through Apple
About 3 minutes · Easy
Open Settings on your iPhone or iPad, then tap your name
On the web, go to apps.apple.com/account/subscriptions
Tap Subscriptions
Select the subscription, then Cancel Subscription
- Notice period
- At least 1 day before your renewal date. Apple requires cancellation at least 24 hours before the renewal date.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for — Apple does not refund the unused part, and cancelling early does not end it sooner. The subscription disappears from your Apple subscriptions list on that date. Two things this does not do: it does not close your account with the service, so anything stored there stays where it is, and it does not get you a refund. Refunds for Apple-billed subscriptions are asked for at reportaproblem.apple.com, not from the merchant, who genuinely cannot issue one.
- How we checked
- Checked against Noom's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
Cancelling Noom through Google Play
About 3 minutes · Easy
Open the Play Store, tap your profile, then Payments & subscriptions
Tap Subscriptions and select the app
Tap Cancel subscription and confirm
- Notice period
- None — cancelling takes effect straight away.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- You keep access until the end of the period you have already paid for. Google Play does not refund the remainder, and the subscription shows as cancelled with its end date until then. Cancelling here stops Google charging you; it does not close your account with the service or delete anything in it. A refund, if you want one, is requested through Google Play — and only within a short window, after which Google sends you to the developer.
- How we checked
- Checked against Noom's published instructions on 1 September 2026.Nobody has walked this flow, so treat the steps as their account of it rather than ours.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.