How to cancel Zdrofit
Opens Zdrofit's own cancellation page. You will need to be signed in to your Zdrofit account.
Cancelling Zdrofit
About 20 minutes · Hard
Decide which you are doing: odstąpienie or wypowiedzenie
Withdrawing inside 14 days undoes the contract. Giving notice ends it later. They are different rights with different deadlines.
Put it in writing
In person at any club, or by email to the customer team at dok@fitness.benefitsystems.pl.
Keep proof of when you sent it
The date decides which billing period you stop paying for, so keep the sent email or ask for a stamped copy at the club.
Check the confirmation names an end date
If it does not, ask. A cancellation with no date is not finished.
- Notice period
- At least 30 days before your renewal date. Notice depends on the pass, and it is in your contract rather than in one published rule. A promotional pass may carry a 12-month commitment with no early exit.
- How you will know it worked
- Confirmation email.
- What happens after you cancel
- Two different rights, and people reach for the wrong one. ODSTĄPIENIE is the 14-day withdrawal, and Zdrofit's own terms are explicit that it applies ONLY to a contract concluded at a distance — bought through the website. Sign in the club and you do not have it at all. If you did start using the club inside those 14 days and then withdraw, you are charged pro-rata for the days you used, and the right is gone entirely once you have used the purchased service in full. WYPOWIEDZENIE is ordinary notice, submitted in writing at any club or through Strefa Klienta. Before you cancel, check what you actually signed. In January 2026 the President of UOKiK, Poland's consumer protection authority, brought charges against Benefit Systems over these contracts — automatic renewal, price rises after renewal, and a promotional offer whose advertising highlighted a cheap first month while omitting a 12-MONTH COMMITMENT with no right of early termination. If you took a promotional price, look for that commitment before you assume you can leave. The customer team is dok@fitness.benefitsystems.pl, 22 487 81 33. Send notice in a way that leaves you proof of the date: the date is what decides how many more months you pay for.
- How we checked
- Walked end to end on 3 September 2026.
What else are you paying for?
Find possible recurring subscriptions in your bank statement. Cancel OS reads a statement export you give it and flags the charges that look recurring, for you to confirm.